Terms of service

TERMS & CONDITION

Terms of Service

Welcome to MONK BESPOKE Labs! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from MONK BESPOKE LABS, you agree to these Terms.

 

1. General Terms

These Terms apply to all visitors, users, and customers of MONK BESPOKE LABS.

By using our website, you confirm that you are at least 18 years old or have parental consent.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes indicates acceptance.

2. Products & Orders

Product Availability: We strive to maintain accurate stock information, but availability may change without notice.

Pricing: Prices are listed in [Currency] and may change at our discretion. Taxes and shipping fees (if applicable) will be added at checkout.

Order Confirmation: You will receive an order confirmation email upon successful payment.

Order Cancellation: We reserve the right to cancel any order due to fraud, pricing errors, or supply issues. Customers will be notified in such cases.

3. Payments

We accept payments via UPI, Wallets, Debit and Credit Card.

All transactions are securely processed through third-party payment gateways.

We do not store your payment details.

4. Shipping & Delivery

We aim to process and dispatch orders within 5-7 business days.

Shipping times vary based on location. Estimated delivery times are provided at checkout.

We are not responsible for delays caused by shipping carriers.

Customers must provide accurate shipping details. Incorrect information may result in delivery failures.

For detailed shipping policies, please refer to our [Shipping Policy].

 

5. Returns & Cancellations

Customers can return products within 2 days of delivery, provided they are in original condition.

Refunds will be processed after inspection.

Custom-made or used items are not eligible for returns.

Order cancellations are allowed only before dispatch.

For more details, refer to our [Return & Cancellation Policy].

6. Intellectual Property

All content, including logos, images, text, and designs, is the property of MONK BESPOKE LABS.

Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages related to your use of our website or products.

Our liability, in any case, will not exceed the amount paid for the purchased product.

8. User Conduct

By using our website, you agree not to:

Engage in fraudulent or misleading activities.

Attempt to hack, disrupt, or misuse our services.

Post harmful or offensive content.

Failure to comply may result in restricted access or legal action.

9. Privacy Policy

Your personal information is handled in accordance with our [Privacy Policy].

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.

Disputes shall be resolved through negotiations. If unresolved, disputes will be settled in courts located in India.

11. Contact Us

For any questions or concerns, contact us at:

Email: monkbespokelabs@gmail.com